On-Display & In-Stock Product Shipping Policy
This policy applies only to products marked as “On Display” or “In Stock” on our website and in local store listings.
Availability of On-Display Products
Products labeled “On Display” or “In Stock” are physically available and ready to ship or be picked up at the time of purchase.
Availability status is shown directly on each product listing.
Estimated Delivery Time (After Order Is Placed)
For on-display / in-stock products, estimated delivery times are:
- Order Processing: 1–2 business days
- Standard Shipping (U.S.): 3–7 business days after shipment
- Local Pickup (if selected): Ready within 1–2 business days
Delivery estimates begin after the order is placed and processed.
Shipping Costs for On-Display Products
Shipping costs for on-display products are:
- Calculated at checkout
- Based on item weight, shipping destination, and shipping method
All shipping costs are displayed before checkout is completed.
Shipping Methods & Carriers
On-display products are shipped using:
- USPS
- UPS
- FedEx (when applicable)
Carrier selection depends on order size and destination.
Local In-Store Pickup (If Available)
Some on-display products may qualify for local in-store pickup.
- Pickup availability is shown on the product page
- Pickup instructions are provided after purchase
- Valid photo ID may be required at pickup
Order Tracking
Tracking information is provided by email once the order ships.
Shipping Restrictions
On-display products are shipped within the United States only.
Contact Information
For questions regarding shipping or delivery of on-display products, contact:
📧 sales@kilanovakreations.com
